供电营业厅整改报告

　 供电营业厅整改报告

　 供电所优质服务自查整改情况汇报

　 为贯彻落实《***公司关于做好近期优质服务工作的紧急通知》精神，进一步提高优质服务水平，切实做好春节期间的供电服务工作，XX供电所现已全面开展优质服务自查工作。特别是对重要客户进行了仔细排查，经认真梳理对发现***优质服务方面存在的问题和不足进行了严肃整改，现将具体情况汇报如下：

　 一、领导重视，精心组织实施

　 为认真执行《***公司关于做好近期优质服务工作的紧急通知》文件精神，进一步抓好优质服务工作，对此xx供电所领导高度重视，首先成立了以所长为第一责任人的优质服务工作自查领导小组，制定具体工作措施，召开专题会议，精心组织布署，组织对供电所重要客户安全隐患排查、舆情分析防控等工作进行了认真排查，经认真整改和不断完善，为做好春节期间***优质服务工作提供了保障。

　 二、认真排查，及时发现问题

　 1.认真对供电所全体职工进行了仔细排查，未发现***情况，均满足上级公司标准要求。

　 2.对供电所遇到的投诉举报案件的办结进行严肃查处，经排查非常规范，做到能在承诺时限内及时处理办结，无任何不良记录，优质服务工作开展良好。

　 3.不定期对服务人员进行明查暗访，检查服务人员在工作态度、工作纪律、服务礼仪、仪容仪表等方面是否规范。检查结果发现，大部分工作人员能够严守规定，遵守时间，执行业务办理流程和收费政策及标准，真正做到透明办公，一站式服务，阳光般服务。

　 4.检查供电所班组，特别是营业厅和抢修班是否做到“首问负责”、“一口对外”、“限时办结”，均查无问题发生。但各项工作仍需不断完善，才能使***优质服务水平得到快速提升。

　 三、注意实效，认真落实整改

　 1.不断完善管理，实现窗口服务标准化

　 XX供电所始终实行***营业场所无周休日工作机制。柜员做到了着装挂牌，办结每笔**业务不超过1分钟，并严格按照营业场所公示的业务办理流程、收费政策及标准办理业务。

　 在春节期间，为保证居民用户正常供电，方便客户缴费，提前就将春节放假工作时间安排通知给广大客户，并且按上级公司要求正月初***便开始营业。在春节期间，每天由客户服务中心主任坐班，每个岗位轮流值班，保证工作人员不脱岗。同时，主要领导及相关人员在春节期间还多次深入服务窗口进行检查和慰问，并对存在的问题进行了现场指导、批评和指正，逐一进行了整改。

　 2.认真履职践诺，严肃对待投诉举报案件

　 XX供电所全体营业窗口服务工作人员能够严格践行“***”规定，做到在承诺时限内办结业务。客户服务中心既为内部***工作营造了便利环境，又为广大居民用户提供了便捷周到的服务；接到客户投诉举报后，XX供电所严格按照流程在及时进行处理，并将处理结果及时反馈和上报；对重要客户安全隐患进行排查，真正做到了为大客户的生产经营保驾护航；排查并完善抢修力量的组织和实施，保证接报及时，快速到场，迅速解决；认真排查一切不利因素，舆情分析防控工作有待加强，保证营销***优质服务工作不留死角，没有隐患，等等举措，这大大减少了客户投诉举报事件的发生。另外，在收费高峰时段，为避免客户排队，我司启动应急方案，加开营业窗口以缓解缴费压力。

　 3.严执首问负责制，实现***业务“一口对外”

　 严格按照“***”规定办理各项业务。认真执行“首问负责制”和“限时办结”规定，落实了***检查和故障报修等业务均由客户服务中心实现“一口对外”；每日核查***方案答复期限、业务办理期限、受理客户投诉办结时限等，在营业场所设有业务咨询窗口、意见箱、意见簿及举报和查询电话，让社会广大用户监督我们的一言一行，避免营业厅工作人员在办理业务时有推委搪塞、刁难客户现象的发生。不

　 仅提高了我们***优质服务水平，还重塑了***企业的新形象。

　 在各级领导的正确领导下，XX供电所在优质服务工作取得了一定成绩，但也发现些许不足。今后，我们将进一步转变思想，提高认识，改进工作方法，不断完善管理机制，继续扎实开展优质服务工作，使XX供电所的***优质服务再上新台阶。

　 营业厅服务态度整改报告

　 针对我厅因服务态度问题引发用户投诉，我认为作为秦淮雨花营销中心和公司的中心厅，应该起到标杆值的作用，是其他营业厅的榜样，我厅已召开专项会议认真反省此事，现将整改措施报告如下：

　 全体人员进一步提升服务思想意识，积极响应客户需求，不得有漠视问题、置之不理的情况发生，针对移动口号“微笑服务，满意100”，进行服务方面的培训，做到人人满意，满意人人的共鸣。若引发服务态度投诉，除按考核要求扣分外，责任人必须在营业厅会议中进行整改，若当月引发两笔服务态度投诉，除考核外同时纳入员工成长档案。

　 要求全体人员统一口径，认真执行首问负责制，主动热情，不得以任何借口推倭、拒绝、搪塞客户或拖延处理时间。含糊不清的一定要咨询班组长，造成不能盲目的随意回答，避免在向客户提供服务过程中出现相互推诿，相互扯皮的问题，不断改善服务提高质量。

　 值班经理必须在大厅进行现场管理，有效协调人员、设备、物料，出现客户投诉需第一时间进行现场处理，对客户进行安抚，有必要可引导至客户接待室处理。

　 当天涉及存在服务态度问题的营业员在考核扣5分，且当天现场值班经理存在管理失职，连带考核扣5分。店长因当天不在，作书面检查。

　 营业厅服务规范及环境整改方案

　 吉林移动公司xx营业厅

　 2016年2月

　 为促进营业厅员工转变思想观念，增强服务意识，提升服务质量，针对日前“第三方”检查中存在问题，营业厅组织全体员工学习认真学习了《中国移动通信营业厅营业工作规范》，并开展“如何加强服务长效管理、全面提升服务质量”大讨论，力求实现规范操作、规范设施、规范行为，大力提升环境卫生及服务环境，为此特制订了以下整改措施：

　 一、组织营业厅全体员工认真学习《中国移动通信营业厅营业工作规范》及《营业网点服务质量标准》，包括：营业网点环境标准、员工服务标准、柜台业务办理标准、大堂经理服务标准及营业网点常用文明用语和服务禁语，树立员工“用心服务，从我做起”、“服务第一”的意识。

　 二、全面排查问题，及时落实整改措施。针对日前上级检查中存在工作期间员工使用电脑玩纸牌游戏的问题，营业厅开展了全面自我排查，认真检查员工在工作中是否存在不符合规定的行为，杜绝一切不规范行为。将所有工作电脑中的游戏软件全部删除，防止发生工作期间员工玩游戏等情况。通过对违规问题召开专题分析会，提出改进措施，坚持“四不放过”的原则，使全体员工受到教育，从中吸取教训。

　 三、加强营业厅环境整治。2月份，对营业厅的卫生、

　 整体环境进行了一次彻底整理；营业厅内展柜、宣传品的摆放等都进行了进一步的规范，对营业厅的硬件设施也进行了完善，增加了移动选号牌、温馨提示牌、悬挂了宣传画等，努力为用户创造一个温馨、洁净的服务环境。门口牌匾标识做到标识清洁、规范、统一、完整，保持营业厅门口地面清洁，外墙干净。营业厅环境卫生落实到人，由大堂经理全面负责营业大厅及营业厅区域内的卫生秩序，营业厅内各种物品摆放整齐、有序，不摆放与业务无关的物品。营业窗口做到设施齐全，坚持每天进行打扫清洁，务必保持窗明几净。

　 四、加强柜员服务理念、服务技能培训，增强员工对服务规范的执行力，使每个员工熟知本职工作岗位在服务过程中的质量要求，增强服务客户的本领，进一步提高业务素质。一是柜员上岗时做到精神饱满、注意力集中。工作时间不聊天、不大声喧哗、不当客户面拨打、接听手机和收发短信息。二是柜员接待客户时积极主动，做到面带微笑、态度和蔼、热情周到，站立迎送、双手递接。

　 营业厅全体员工要以实际行动落实好整改措施，进一步提升移动营业服务水平，努力树立“移动人”的良好形象，为用户创造了方便、快捷、规范、真诚的服务环境，打造优质服务的新品牌，用实际行动赢得客户的信赖。

　Opinions and suggestions on the party's mass line educational practiceAccording to the central and provincial, municipal unified deployment, according to municipal Party committee "about carrying out the party's mass line educational practice activity in the city's implementation opinions, the spirit of the party's mass line educational practice activities from 20** in January to 99 months, carried out at all levels of departments and directly affiliated institutions and grass-roots party organizations. According to my actual County, the county to carry out the education practice put forward the following implementation opinions.First, the overall requirementsCounty county education practice to the eighteen Party of eight, the spirit of the the third Plenary Session of the 18th CPC Central Committee as the guidance, conscientiously implement the spirit of general secretary Xi Jinping book series of important speech, earnestly implement the Central Committee really, opinions and advice > < < >, < party implementing the guiding ideology of opinions to determine the objectives and requirements, step method, in accordance with the "" look in the mirror, dress up, wash bath, cure treatment, the general requirements of "for the people pragmatic honest people as the theme, in carrying forward the spirit of Zhuanglang Zhuang, improve their work style, service to the masses of the people, the foundation of consolidating grassroots, promote transformation across efforts, to further implement the central eight regulations and < The opposition party and government austerity waste regulations "," double section "provincial regulations, municipal provisions of the" twelve "plan and the implementation measures for < on improving the work style of close ties with the masses law, highlight style building, carry out the whole wind spirit, resolutely oppose formalism, bureaucracy, hedonism and wasteful extravagance to solve the problems, Party members and cadres of the style and the masses of people strong, the Ministry of Party members and cadres to further improve their thinking and understanding, to further change the style of the wind, the masses to close, honest and pragmatic people honest image to further establish the foundation to further reinforce the basic level. Style of the building of the new results to promote the construction of a powerful force of the county and the ecological culture of the county and county construction.In educational practice activities of the unit is mainly: the county and below county departments under the organs, enterprises and institutions directly under the township, street, and community, village, non-public economic organizations, social organizations and other grass-roots organizations. Agencies and branches, each single unit, follow the rules on internal institutions. Educational practice with step by step.To adhere to the county leadership, leadership and leading cadres to focus on outstanding catch to directly contact the service of the masses of law supervision departments and window units, service industry, educational practice, pay attention to grasp the heavy towns, streets and villages, community education activities and the masses of grassroots groups in close contact to strengthen, and the majority of Party members, cadres and the mass line line Marx doctrine view of the masses and the party's education.Always speak seriously as a basic attitude, adhere to positive education, to carry out criticism and self criticism group, adhere to the pragmatic, more emphasis on leadership, pay more attention to the layers of the demonstration, more focus on the four winds, solve the problem, pay more attention to open the door, the participation of the masses, pay more attention to the classification guidance. Orderly, pay more attention to the cooperation and cohesion driven, more strict requirements on injection, really supervision practice, ensure education practice is not empty is not empty is not partial, not as a mere formality.Two, the key point of the taskThe main task of the county's education practice is to seize against "four wind" this focus on centralized solve outstanding problems asked County, township leadership and leading cadres of the four winds, the disadvantages of the style, scale behavior to a large scale investigation, overhaul, cleaning greatly. At the same time, respond to the concerns of the masses, safeguard the interests of the masses, pay attention to solve practical problems, solve the people around the unwholesome tendencies especially on eat, take the card, Yong lazy luxury, extravagance and waste fees, privileges and other issues, timely and effective, without any discount to solve, to improve the style of real implementation of the requirements of real to the grassroots, real let group Benefit the public.(a) focus on solving the "four winds" outstanding issuesThe central and provincial requirements, the county leadership and leading cadres of key performance concept is not correct, do not dare to play, to engage in "image project", "political project", a leadership guide, a set of ideas, orders and prohibitions, and a policy, there are countermeasures county. The units directly under the heavy focus on solving Yung lazy drag, buck passing skin, work is not implemented, the service is not active. The dynamic problem of law enforcement and supervision departments and window units, service industry mainly solve the door hard, ugly face, something difficult, and arbitrary charges, fines, levies, and breach of privilege, chinakayao, not the problem of law. The township, street The collar of leading bodies and leading cadres to solve key does not care about the well-being of the masses, the sense of responsibility is not strong, go to implement the policy of benefiting shrink, work style is simple and crude, falsifying false fraud and other issues. The village, community based organizations at the grass-roots level is mainly to solve the weak and feeble, and awareness and ability to serve the people is not strong, unjustly and other issues.Municipal Party committee, county leadership and leadership cadres targeted solution to stem from generation to generation theory of learning and learning, thinking and understanding of low low, non boundary is not clear, father-in-law private is not divided, the inner world of emptiness, ginseng in feudal superstition, values dislocation, justice back; keen to on the run, do not pay attention to down and down to earth, and improve the people's livelihood and not enough attention; the use of policy research, promote the development plan of thought is not clear, do not respect the objective laws of law, not to contact the local reality, to work on, Dianmianjiege, solve complex problems, a lot of ways; organization sense lax discipline Chi, eat Eat and drink, or hold, as the style is not enough to listen to the views of democracy, is not sufficient. The problems in county units directly under the needle to solve all departments, regardless of the immediate, regardless of the overall care, long far, problems encountered around, interests struggle, work obstruction, objective reasons to find on the level assigned by the office the task of top do not do, for people to do things for various reasons do not drag on the business policy; eat out, are not allowed to grasp the situation of grass-roots work, the standard is not high, but had to go, not for the hard life, I wish you work; accustomed to when the second pass hand, to implement the conference meeting, to document the implementation of documents, Mechanically, and mechanical operation, inspection and assessment of excessive and indiscriminate procedures too cumbersome, the service efficiency is not high; back to work late and leave early, off-site their labor does not contribute, work, play games, go to Taobao, do private affairs. Law enforcement and supervision departments and window units, service industry for the solution of departmental interests first, set up the trap of consumption, and increase their cost, making things difficult for the masses, yuminzhengli; engage in selective enforcement, arbitrary enforcement, and does not give the benefits do not work, give the benefits of out of work, do human case, relations case, money case. Township. Street leadership and leading cadres have needle To solve the service consciousness is not strong, and waiting for the door, need to take the initiative to ask less, "day" phenomenon is serious, the masses who can not find work; don't respect people meaning will not pay attention to do ideological work, administrative work force, attitude toward the masses evil bad rebuked; awareness of the law and policy ideas is not strong, not in accordance with the law and legal procedures, arbitrary misappropriate by taking of project funds, to deceive the masses, and fool superior; the masses deduction of property, and the masses of money owed, on account, a bunch of problems depend, against the interests of the masses. The village, community organizations and so on have a needle to solve the ability to lead the masses out of poverty to get rich The policy is not strong, and is not in place, excellent affectionate friends and other issues.According to our actual County, county led the leadership and leading cadres to solve outstanding neglect of theoretical study, relaxed ideological uplifting, the transformation of the subjective world is not enough; the development of consciousness is not strong, the lack of a pioneering spirit of innovation and development of extension and planning work style, the starting point is not high; the work style of the wind drift, work strength is insufficient promote the working poor, pointing problem. Agatanoatae departments (units) to solve the conflict outstanding overall awareness is not strong, a unit of interests, to push and push, can avoid to be avoided, "buck" style of play; the wind is not practical, formalism, take office remote command, issue orders left and right; the development of service ability; On the higher level policy is not strong, don't eat thoroughly, grasp the information held to get large projects, good projects, not many democratic consciousness; indifferent Bo, autocratic, project implementation and financial management policy is not strict, not according to the provisions of the compression three funds, private, a "small exchequer" work, reception and public service vehicles to exceed the standard, Gongjusiyong, gongsibufen; discipline loose, fine depressed, apathetic, baggy collapse. Problems of law enforcement and supervision departments and window units, service industry to solve the standard process prominent light weight rights bureau, light duty, light service charge, regardless of weight, the global and the interests of the masses, not As slow as, as the chaos; are keen to shout slogans, slogans, really not good in service, and do practical things. Problems of Rural Township, street leading bodies and leading cadres to solve outstanding stem development consciousness is not strong, unclear thinking, with the current situation, progress, innovation consciousness is not strong. The work did not pick up, appearance change is the sense of purpose; desalination, not understanding of public opinion, not good at doing all the work of the masses, reflect some problems of setting aside, long failed; style is not democracy, serious paternalism, listen to different views, "What I say goes. Tang; hhrrc idle away in seeking pleasure and so on village. Community organizations and so on, but also highlight the fabric to solve the ideological concept of old concept, weak, lazy, too and, fighting force is not enough to play enough; lack of respect for the masses, work without principles, they enforced the policy breach of privilege, engage in "shrink aliasing," local policies, damage the interests of the masses;; the lack of sense of responsibility, avoid everything to hide things timid, occupied the position of secretary, shape useless work method; rough simple, engage in coercion, resort to deceit, and abuse of power, lawlessness and other issues. The school to highlight the occupation belief to solve read shake, the spirit of dedication is not enough, the lack of a noble. Desalination, realm, the status of the student body, the spirit of unremitting slack, satisfied with the existing level and achievement; school administrative management, value orientation of utilitarianism, than the performance to be better than the treatment, than fame, accepted by the parents a gift, education and teaching quality is not high, the reform of teaching and research ability is not strong; school behavior is not standardized, weight should try, light quality, disorderly enrollment, charges fees, arbitrary subscription supplementary information, not before class preparation, classroom lecture class disorderly mess, makeup, do not read homework, "" day "phenomenon. The problems in medical and health institutions to solve the outstanding health ethics is not high Yifeng is, dedication is not enough, The lack of a sense of responsibility, minor illnesses Dazhi, prescription; service, cumbersome procedures, registration fees, and the time of taking the medicine, long treatment time is short, efficiency is not high; treat patients face cold tone, gas blunt, arrogant, buck passing skin, the doctor-patient relationship is not harmonious; professional ability is not strong, service quality is not high, climbing competition prevailed; the spirit of low-spirited vibration, lax discipline, and post their income by kickbacks and envelopes, patients receiving home family banquets and other issues. The non-public economic group organization to resolve outstanding overall concept, social responsibility is not strong, law-abiding integrity consciousness about the production and operation, and service quality is not high; reform Development and upgrading of the reform is not active, internal management institutions are not scientific, major issues in decision-making democracy is not high degree of democracy, disregard of the interests of workers, job consumption is not standardized and other issues.Authorities at all levels and their subordinate units and grassroots organizations should focus on solving it organization slack, slack discipline problems. To deepen and expand the effectiveness of the storm action as an important content of various organs to carry out educational practice activities, continue to play well to improve the style of work, the transformation of government functions, optimizing the administrative environment, standardize administrative law enforcement act, the implementation of major responsibility "55 big battle" to further improve the service quality and administrative efficiency, establish a good image of good.(two) focus on solving the problem of the vital interests of the massesAdhere to the people convenience, in trying to force, according to the principle of cutting to protect and improve people's livelihood work, perfecting the social security system, and strive to improve the level of basic public service equalization etc., so that the people share more to enjoy the fruits of reform and development. The group to meet the needs of the masses, increase investment, product positive measures to do a number of large audience, benefit benefit deep practical good, strive to solve the masses of medical school, medical treatment, road, housing, employment and other aspects. On the surface, safeguard the interests of the masses, improve the implementation of the constraint system, and improve the cost of illegal, increase accountability accountability force Degree, efforts to solve the ecological environment, food and drug safety, production safety, social security, law enforcement and judicial law, land acquisition and other aspects of public interests. The damage to people around the urban and rural integration, and accelerate the pace of construction of small towns, counties and small towns to improve the road, water, electricity, heating, gas, housing etc. infrastructure, continue to do a good job of urban management, focusing on remediation litter, chaotic pendulum stalls, the vehicle vehicle parked. Around the help do poverty alleviation, push the "double" action "and" 1236 "anti poverty crucial action, with Gai Shanji and infrastructure to increase the income of the farmers as the focus, vigorously implement the whole force village and easily Poverty alleviation moving relocation project, cultivation of fruit, potatoes, livestock, vegetables, and other special industries, grasp the dynamic training of rural social assistance work in labour, and efforts to solve the problem of production and life of the poor vulnerable groups. Around the body construction of harmonious society, strengthen the communication with the masses sincerely, smooth mass appeal channels expression channels, do conflict investigation and the product to resolve the backlog work, maintain social stability, enhance the sense of security, improve the satisfaction degree, let the masses feel the social fairness and justice.(three) efforts to solve the problem of contact service masses "last mile"In order to strengthen the construction of service-oriented grassroots party organization as the starting point, focus on grasping the party building, to maintain stability, promote development, to further promote the vanguard of Hui Hui's people's livelihood, actions, and lay a solid foundation of innovation. The service of the masses organization party organization set up, take the mining village enterprises, the construction of "" multinational joint building "," regional construction "industry chain branch etc., continuous optimization of grassroots party organizations, Party organizations and expand the coverage of work covered. Grasp grasp leader team construction, conscientiously implement the provincial Party committee" on the further strengthening of the village Party Secretary team building meeting >, optimal selection with strong village leaders, and strengthen college-graduate village official (Village The Ministry of Education) and tracking management, focus on building a strong sense of service, service ability and strong team, grass-roots party organization Secretary style of service good. Do the development of Party member, strict entrance fall off ", implement the three class, public commitment, democratic appraisal education management system and give full play to vanguard role. As the service of the masses into the rich carrier, to further expand the" red flag terrace Kingdom party brand connotation, establish and perfect the whole villages and towns, streets and villages, community public service outlets, the implementation of the party organization and party commitment Jiannuo, twinning, window units and service industries such as instant evaluation price System, the full implementation of the "line of work", "public pipeline engineering", "five vanguard", the "party shifangang" star rating, a rating of the party, grassroots organizations to enhance service function and improve the service level. Security guarantee system, to establish a stable base group and basic public organization operation. Service fee funds safeguard mechanism, strengthen the village collective economic accumulation, promote human, money, material, further implement love and tilt to the grassroots, grassroots cadres policy, fully mobilize the enthusiasm of the service of the masses, to ensure that all work, rich work, a chapter everything.Three, step by stepThe education practice is not phased, not to engage in the transfer section. To adhere to the problem oriented, adhere to educational practice and science, insist on learning while the investigation and reform, with the "five question five check 33 assessment" as the carrier, the education, the implementation of the rectification, the entire chapter formed, the masses comments throughout. The aspects of education practice activities work effectively with each other through.(a) learning education, listen to opinions1, deep into the thought of launch. The township units in the province to thoroughly understand the central and municipal spirit, God, listen to opinions based on, combined with the actual development of the implementation plan, and timely mobilization, unified thought, improve knowledge, carefully arranged to start the single unit of educational practice implementation case should be reported. The steering group audit checks. Together with the organization held a mobilization meeting, Party members and cadres do, subordinate units responsible person, invite some two members on behalf of a service object, and representatives of the masses, to guide the leadership style and team member status into comments.2battalion 4 leader. save" headquarters. To this end, in Yan Tomb Ling Yuanpei greeted three Assistant Shen, told a "headquarters was careful Yu Qing Zhi Yu Qingzhi has become "loyal rescue" and die-hards next assassination of important goals. In early

　Opinions and suggestions on the party's mass line educational practiceAccording to the central and provincial, municipal unified deployment, according to municipal Party committee "about carrying out the party's mass line educational practice activity in the city's implementation opinions, the spirit of the party's mass line educational practice activities from 20** in January to 99 months, carried out at all levels of departments and directly affiliated institutions and grass-roots party organizations. According to my actual County, the county to carry out the education practice put forward the following implementation opinions.First, the overall requirementsCounty county education practice to the eighteen Party of eight, the spirit of the the third Plenary Session of the 18th CPC Central Committee as the guidance, conscientiously implement the spirit of general secretary Xi Jinping book series of important speech, earnestly implement the Central Committee really, opinions and advice > < < >, < party implementing the guiding ideology of opinions to determine the objectives and requirements, step method, in accordance with the "" look in the mirror, dress up, wash bath, cure treatment, the general requirements of "for the people pragmatic honest people as the theme, in carrying forward the spirit of Zhuanglang Zhuang, improve their work style, service to the masses of the people, the foundation of consolidating grassroots, promote transformation across efforts, to further implement the central eight regulations and < The opposition party and government austerity waste regulations "," double section "provincial regulations, municipal provisions of the" twelve "plan and the implementation measures for < on improving the work style of close ties with the masses law, highlight style building, carry out the whole wind spirit, resolutely oppose formalism, bureaucracy, hedonism and wasteful extravagance to solve the problems, Party members and cadres of the style and the masses of people strong, the Ministry of Party members and cadres to further improve their thinking and understanding, to further change the style of the wind, the masses to close, honest and pragmatic people honest image to further establish the foundation to further reinforce the basic level. Style of the building of the new results to promote the construction of a powerful force of the county and the ecological culture of the county and county construction.In educational practice activities of the unit is mainly: the county and below county departments under the organs, enterprises and institutions directly under the township, street, and community, village, non-public economic organizations, social organizations and other grass-roots organizations. Agencies and branches, each single unit, follow the rules on internal institutions. Educational practice with step by step.To adhere to the county leadership, leadership and leading cadres to focus on outstanding catch to directly contact the service of the masses of law supervision departments and window units, service industry, educational practice, pay attention to grasp the heavy towns, streets and villages, community education activities and the masses of grassroots groups in close contact to strengthen, and the majority of Party members, cadres and the mass line line Marx doctrine view of the masses and the party's education.Always speak seriously as a basic attitude, adhere to positive education, to carry out criticism and self criticism group, adhere to the pragmatic, more emphasis on leadership, pay more attention to the layers of the demonstration, more focus on the four winds, solve the problem, pay more attention to open the door, the participation of the masses, pay more attention to the classification guidance. Orderly, pay more attention to the cooperation and cohesion driven, more strict requirements on injection, really supervision practice, ensure education practice is not empty is not empty is not partial, not as a mere formality.Two, the key point of the taskThe main task of the county's education practice is to seize against "four wind" this focus on centralized solve outstanding problems asked County, township leadership and leading cadres of the four winds, the disadvantages of the style, scale behavior to a large scale investigation, overhaul, cleaning greatly. At the same time, respond to the concerns of the masses, safeguard the interests of the masses, pay attention to solve practical problems, solve the people around the unwholesome tendencies especially on eat, take the card, Yong lazy luxury, extravagance and waste fees, privileges and other issues, timely and effective, without any discount to solve, to improve the style of real implementation of the requirements of real to the grassroots, real let group Benefit the public.(a) focus on solving the "four winds" outstanding issuesThe central a